Office Policies
Office Hours
Dr. Quartell’s staff is here to take your calls Monday through Friday (Closed Wednesday) from 9:00 AM to 4:00 PM. For your convenience, both early morning and evening appointments are available.
Inclement weather
Our office may close in the case of inclement weather, therefore; we advise patients to call ahead of time to check status of possible appointment cancellations.
Insurance
We participate with many insurance plans. We will submit claims on behalf of patients whose plans we accept. All other patients are kindly requested to pay at the time of service.
Most insurance companies allow only one well woman visit per year, therefore; you must research benefit information prior to scheduling an appointment. Medicare allows a pap smear and breast check once every two years. Any services, such as a well woman visit, not allowed by medicare are the patient’s responsibility to pay at the time of service. Our billing service will gladly explain the medicare guidelines to you should you have questions.
It is important to keep in mind that most insurance companies maintain a list of certain services which they will not cover at all. As always, it is recommended by this office that you confirm coverage prior to scheduling any appointments. (For example: Cigna does not allow any ultrasound testing to be performed in our office even if you possess active coverage).
Financial Arrangements
Our fees are based upon the type and extent of treatment or surgery that you require. Payment is accepted in the form of cash, checks, Visa, MasterCard and American Express. Financial arrangements will be discussed prior to surgical procedures, and obstetrical services.
We utilize an offsite billing service who will gladly assist with any billing related issues. 201 818 9118, Ext 350. Please ask for Marguerite, our billing representative.
